Wednesday 15 June 2011

Apple Store employee secrets revealed

Apple retail store workers are bound to strict codes of conduct relating to how they interact with customers, a report in today's Wall Street Journal has revealed.The financial bible has interviewed several current and former employees about how they are trained to understand customer needs rather than push products on the punters.Former employee David Ambrose told the WSJ: "You were never trying to close a sale. It was about finding solutions for a customer and finding their pain points."The

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