Tutorial: How to fix iPod, iPhone and iPad problems

What can you do if iTunes can't see your device when you connect it!? When you plug an iPhone, iPod or iPad into your Mac, the on-screen battery indicator will change to show it's charging or plugged in. Make sure you're not just seeing a normal battery; if you are, try a different USB lead, another USB port and be sure it's connected directly to your Mac and not an external hub. Furthermore, a device won't show up if it's very low on charge - wait a few minutes until it's got a bit more juice

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